Frequently Asked Questions

Due to current safety concerns, at this time we cannot accept any returns that are not submitted to a driver during delivery. If you need to return an item after delivery due to a product being damaged, simply take a picture of the item and send it to for further assistance.

Yes!  Orders above $450 can get delivered directly to your home.  You will be able to select the delivery option in the checkout once your order totals $450.oo.

We monitor our inventory daily and when stock becomes available it will be added to the site.

Yes! You must contact the office at 313-921-1251 and we will run a separate transaction of your add-on.  Add on requests must be made 48 hours before your scheduled pickup or delivery.

You should receive an email right after your order was placed to the email address you entered at the checkout. If you did not get an email, please check your junk folder.

The day before your pickup you will receive another email confirming your pickup location and time. This will have a link in the email that will allow you to select a time window for your pickup.  This is to help the flow of customers during the pickup window and avoid clustering all at one time.

The cooking instructions are in the description of the item on the website.

If your order is not perfect, please email right away.  Please include your order number, invoice number, and the item that was incorrect or missing.  We are processing credits in 24 to 72 hours. 

Please have your confirmation email pulled up on your phone or printed out.

Interested in Atlas services?
Contact us now.

Area of Interest